Analysis - Rockin Beats is a music store which has two branches :: Business and Management Studies:

Analysis - Rockin Beats is a music store which has deuce branches located in the United Arab Emirates. One branch is located in Sharjah and the other in Dubai.AnalysisRockin Beats is a music store which has two branches located in theUnited Arab Emirates. One branch is located in Sharjah and the otherin Dubai. The Rockin Beats store in Dubai offers Latest titles in pop, shake up and dance The expanding collection offers over 1000 CDs including live versions CDs are digitally re-mastered for the best sound Reasonable prices and special offersRockin Beats has a total stave of 19 who are constantly operateing toprovide the best service. The staff of 19 consists of 6 shopassistants, 1 sales manger, 3 sales staff, 1 accountant and 1assistant accountant, 1 sound engineer, 1 purchasing manager, 3cashiers, 1 storekeeper, 1 secretary and the chairman Mr Jason Smith.Current SystemIn order to investigate the problem with the current system there hadto be some research done, which involved interviewing the chairman, MrSmith and the customers.Mr Smith, aged 42 has lot of welcome in the trade and is constantlytrying to make the store more profitable. His main concern seems to bethe inefficiency of the system as its a manual system. In order toincrease the efficiency, the current system will have to be automated.At present, shop assistants are concentrating more on there manualwork rather than giving time for customers. An automated system willcreate friendly customer service and increase the efficiency there by devising Rockin Beats a more profitable organisation.In the current system, when a CD arrives to the store the name of theCD, album name and price are remark down on a sheet and placed inalphabetical order in a filing cabinet, which is placed in the store.When a customer buys a CD, an invoice with the price and album ID,handwritten by the cashier is given to the customer. After the cashierhas about ten invoices, the invoices are sent finished a shop assistant to the accounts department which takes about 10 minutes. An accountantsearches for the sales shoot in the filing cabinet and writes down thesold CDs and places the file back in the sales cabinet. The invoicesare because passed on to the store keeper who ticks off the CDs sold onthe stock control file and then removes the CDs from the filingcabinet in the store. Copies of the invoices are stored in anotherfiling cabinet in alphabetical order of the album name.